Reference

solusiwin Privacy Policy For Your Account Data

Our Privacy Policy explains what we collect when you open an account, complete phone verification, browse on a mobile browser, or use DANA, OVO, GoPay and QRIS.

Account dataWallet recordsCookie choicesPhone verification

Browse Our Lobby Read FAQ

How Our Privacy Policy Applies

solusiwin Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect the details needed to create and protect your account, including your contact details, phone verification result, login activity and selected wallet records. When you choose DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may retain payment references, status updates and receipt

1
details so we can match activity to your account and respond to a support request. We also receive technical data such as browser type, device signals, approximate session timing and pages opened, including the mobile path from login to the lobby. Cookies help remember settings and
2
measure page performance. We use this data for account access, security, payment reconciliation and policy administration, not for unrelated purposes. We retain records only for operational, dispute or legal needs, and access to the service depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

ACCOUNT HELP ROUTE

Ask About Privacy Through Support

A privacy question should not require you to search through payment screens.

DATA PRACTICE

Six Practical Privacy Commitments

Privacy work happens inside ordinary account steps, not in a separate promise. We separate account identity from payment references, restrict sensitive actions behind verification and use cookie settings…

Data handling

We use your account details to create access, confirm account ownership and respond to requests.

Cookie controls

Cookies can remember sign-in settings, session preferences and page performance signals on your browser.

Account security

Phone verification helps us distinguish an account owner from an unapproved access attempt.

Record retention

We keep personal records for the time needed to operate the account, reconcile a receipt, resolve a dispute or meet…

Who receives data

We share only the details needed for account operations, payment matching, security checks or a lawful request.

Changes and corrections

If your phone, contact detail or account record is wrong, contact support through the account path and state the correction.

Privacy Policy Answers For Indonesia

These questions cover the privacy points you are most likely to check before opening an account or sending a payment-status request. Our answers focus on the records created by login, phone verification, mobile browsing and local wallet activity. If your situation is different, use the account support route so we can check the specific record.

The solusiwin Privacy Policy covers account details, phone verification, login and device signals, cookies, payment references, support messages, retention and requests to correct or access your personal data.

We use phone verification to confirm account ownership, reduce unauthorised access and protect privacy requests. The result is connected to your account record and may be checked before sensitive details are discussed.

Yes. The Privacy Policy covers DANA and QRIS references, along with OVO, GoPay, bank transfer and virtual account status details when they are linked to account reconciliation or a support request.

Yes. Send a correction request through the account support area and identify the inaccurate phone or contact detail. We may confirm your identity before changing information tied to account ownership.

On a mobile browser, cookies may remember session settings, privacy choices and page performance signals. Your browser controls can remove or restrict them, though some saved account preferences may no longer remain.

We retain data while it supports account access, payment matching, dispute handling, security or a legal requirement. After that need ends, we remove, anonymise or restrict the relevant record.

After login, use the account support route and describe the data you want to access, correct or question. Include a payment reference only when your request concerns DANA, OVO, GoPay or QRIS activity.

solusiwin Privacy Policy For Your Account Data

Ask About Privacy Through Support

Six Practical Privacy Commitments

Data handling

Cookie controls

Account security

Record retention

Who receives data

Changes and corrections

Privacy Policy Answers For Indonesia

01 What does the solusiwin Privacy Policy cover?

02 Why does solusiwin need phone verification?

03 Does the Privacy Policy cover DANA and QRIS records?

04 Can I ask solusiwin to correct my account data?

05 How does solusiwin use cookies on mobile?

06 How long does solusiwin keep personal data?

07 Where can I contact solusiwin about privacy access?

Related Pages